[. . . ] HP Photosmart Pro B9100 series User Guide Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L. P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. [. . . ] HP cannot guarantee the quality or reliability of expired ink cartridges. Do not remove the plastic tape covering the gold contacts until you are ready to install the ink cartridge in the printer. If the plastic tape has been removed from the ink cartridge, do not attempt to reattach it. Reattaching the tape damages the ink cartridge. Replace faulty printheads If a message appears on the printer screen directing you to replace a printhead, try cleaning the printheads. If you still see the message on the printer screen after you have cleaned the printheads, call HP support. If the support staff tell you that the printhead needs to be replaced, purchase a replacement printhead, and then follow these steps. To purchase replacement printheads, go to: www. hpshopping. com (U. S. ) www. hpshopping. ca (Canada) www. hp. com/eur/hpoptions (Europe) www. hp. com (All other countries/regions) For proper operation, all of the following four printheads must be installed and in good condition: HP 70 Photo Black/Light Gray printhead HP 70 Matte Black/Cyan printhead HP 70 Magenta/Yellow printhead HP 70 Light Magenta/Light Cyan printhead 36 HP Photosmart Pro B9100 series printer To replace printheads 1. Press and hold OK until the printhead assembly moves to the left side of the printer and stops. Pull the cover forward by the handle so that it unclips from the metal bar, then raise it up out of the way. 4. To do this, raise the fold-down blue handle on the printhead, and use it to pull the printhead straight out of its slot. Shake the new printhead vigorously, at least six times, before opening the package. 6. Lift out the printhead. In particular, guard against scratching the contacts with your fingernails. HP Photosmart Pro B9100 series User Guide 37 Chapter 4 7. Remove and discard the orange protective covers from the printhead. 9. Open the pre-moistened swab included inside the printhead package. Insert the new printhead into its color-coded stall in the orientation shown. The printhead is designed to insert in only one direction. 38 HP Photosmart Pro B9100 series printer 11. Lower the open printhead assembly cover so that it clips under the metal bar, and then fold the cover back down to its original position. The printer automatically performs printhead alignment and color calibration. Make sure that you have loaded HP Advanced Photo Paper - Glossy in the main tray, and then click OK to perform the alignment and calibration. For information about alignment and calibration, see Align and calibrate the printer. Clean the printer For best results, keep the outside of the printer clean. If you notice any ink residue on the outside of the printer, be sure to clean it off using the following steps. Note Never clean the inside of the printer. Clean the printer To clean the outside of the printer 1. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. [. . . ] When the HP Photosmart Installer window is displayed, choose Easy Install or Custom Install, and then click Install. Highlight the HP Photosmart Pro B9100 series printer, and then click Next. If the printer is not listed in the window, make sure that the printer is on and the network cable is connected to the printer. Follow the onscreen instructions to set up your printer using the Printer Setup Utility. [. . . ]